Shipping policy

Shipping Policy

Thank you for shopping with our craft goods store! We take pride in carefully creating and shipping each item. Please review our shipping policy below so you know exactly what to expect when placing an order.

Processing Time

All items are handmade or personalized with care. Processing time refers to the time needed to prepare your order before it ships.

  • Processing time: 1–5 business days (may vary by product)

  • Custom or personalized items may require additional time

  • You will receive a confirmation email once your order has shipped

Business days do not include weekends or holidays.

Shipping Methods & Delivery Time

We currently ship within the United States and selected international destinations.

Domestic Shipping (U.S.)

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days (if available at checkout)

International Shipping

  • Delivery times vary by destination (typically 7–21 business days)

  • International customers are responsible for any customs fees, duties, or taxes imposed by their country

Delivery times are estimates and may vary due to carrier delays, weather, or customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Order weight and size

  • Shipping destination

  • Selected shipping method

Occasional free shipping promotions may be offered and will be clearly stated.

Order Tracking

Once your order ships, you will receive an email with tracking information. Please allow up to 24 hours for tracking updates to appear.

Incorrect Addresses

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If an order is returned due to an incorrect address:

  • The buyer is responsible for reshipping costs

Lost or Delayed Packages

If your package is delayed, please allow a few extra days beyond the estimated delivery time.

If your package appears lost:

  • Contact us within 7 days of the expected delivery date

  • We will work with the carrier to resolve the issue

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number

  • Clear photos of the damaged item and packaging

We will gladly assist with a replacement or resolution.

Contact Us

If you have any questions about shipping or your order, please contact us through our store’s contact page. We are happy to help!

This shipping policy is subject to change without notice. Please review it before placing your order.